Store Policy

Customer Care

We take pride in crafting high-quality candles and want every customer to feel cared for. If you have questions about our products, need help with an order, or simply want candle recommendations, please reach out to us through the Contact page. We’re committed to responding within 1–2 business days and ensuring you have the best possible experience with our shop.

Privacy & Safety

Your trust matters to us. Any personal information you provide (such as name, address, or payment details) is used solely to process your order and will never be shared or sold. Payments are processed securely through trusted third-party platforms to ensure your information is protected. Please remember to always burn candles safely: never leave a lit candle unattended, keep wicks trimmed, and place candles away from drafts, pets, and children.

Wholesale Inquiries

We’re excited to share our candles with retailers and collaborators! If you’re interested in carrying our products in your shop or would like to discuss custom wholesale orders, please contact us at kaichap1122@gmail.com. We’ll be happy to provide pricing, minimum order details, and scent availability.

candle care & safety

To get the best burn and longest life out of your soy candles, please follow these simple tips:

Trim the wick to ¼ inch before each use to prevent soot and uneven burning.
Allow the candle to create a full melt pool (wax melted across the entire surface) during the first burn to avoid tunneling.
Do not burn your candle for more than 4 hours at a time.
Always place candles on a heat-resistant surface, away from drafts, pets, and children.
Stop burning when about ½ inch of wax remains at the bottom of the container.

With proper care, your soy candles will burn cleaner, longer, and safer — letting you enjoy their glow and fragrance to the fullest.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments